Privacy Policy

(Effective from: 04 October 2025)

1. Who We Are

  • Konve People is operated by Konve Ltd (“we”, “us”, “our”), a company registered in England and Wales (Company No. 15826814).
  • Our registered office address is displayed in the footer of our website.
  • We act as the Data Controller for the personal data we collect through the konvepeople.com website, our toolkits, and customer communications.
  • If you have any questions about this policy or how we use your data, please contact us at: privacy@konvepeople.com

2. What This Policy Covers

This Privacy Policy explains how we collect, use, and protect your personal data when you:

  1. Visit our website: konvepeople.com
  2. Purchase or download FairHire toolkits or materials
  3. Contact us for support or submit feedback
  4. Subscribe to updates or marketing emails

It also explains your legal rights under the UK GDPR and the Data Protection Act 2018

3. What Personal Data We Collect

We may collect and process the following categories of data:

  1. Identity Data: name, email address.
  2. Transaction Data: purchase history, payment confirmation.
  3. Technical Data: IP address, browser type, device information.
  4. Usage Data: how you use our website and products.
  5. Marketing Data: email preferences and feedback responses.

We do not collect special category data or criminal records information.

4. How We Collect Your Data

We collect data:

  1. Directly from you when you purchase, create an account, or contact us.
  2. Automatically through cookies and analytics tools.
  3. From third parties such as payment processors confirming payment status.

5. How We Use Your Data

  • We use your data to process orders, deliver digital content, provide customer support, maintain website security, send transactional or marketing emails, and comply with legal obligations.
  • We never sell (or will sell in the future) your data to third parties.

6. Lawful Bases for Processing

Our lawful bases include:

  1. Contract (to deliver your order),
  2. Consent (marketing/cookies),
  3. Legal obligation (records),
  4. and Legitimate interests (service improvement and security).

7. Cookies and Similar Technologies

  • We use cookies and analytics tools to improve site performance.
  • Essential cookies are used automatically, while non-essential cookies (analytics) require your consent.
  • See our Cookie Policy for details.

8. How We Store and Protect Your Data

  • Your data is stored securely within the UK or EEA using encryption, multi-factor authentication, and access controls.
  • Transfers outside these areas use Standard Contractual Clauses or the UK IDTA.

9. How Long We Keep Your Data

  • We keep order and account records for 6 years, marketing data until you withdraw consent, and technical logs up to 12 months.
  • After that, data is deleted or anonymised.

10. Your Data Protection Rights

  • You have rights to access, rectify, erase, restrict, object, and port your data, and to withdraw consent at any time.
  • Contact privacy@konvepeople.com to exercise your rights.

11. Sharing Your Data

We share data only with trusted processors (payment, hosting, email, analytics) bound by data protection agreements.

12. Children’s Data

  • KonvePeople and its services is intended for adults.
  • We do not knowingly collect data from individuals under 18.

13. Complaints and Contact Details

14. Changes to This Policy

  • We may update this policy periodically.
  • The current version will always appear at konvepeople.com/privacy, and major changes will be announced by email or on our site.

© Konve Ltd. All rights reserved.

Last updated: 04/10/2025

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